Category Archives: Account
How do I retrieve my password?
Click on the login Help page at SLS. Enter the email address you used when you signed up and we will email your account info.
I can’t sign in to my account.
If you are not able to sign in to your account, please try the following: Are you using the correct member name and password? Make sure you’re using the member name and password that you provided during the sign up … Continue reading
How do I delete my account?
Your account is the same as your profile. To delete your profile, click on the “Tools” link in the left hand menu and then select “Delete Your Profile” from the Tools screen. You will have to enter the e-mail address … Continue reading
I am getting logged out of the site when I click on certain links. What can I do?
This can be due to a firewall setting on your computer and mainly happens on our group page. Please send a message to our TechSupport profile and let them know which firewall software you are using and they will give you the settings to try.
How do I change my password or email?
You can change your password or email (and many other attributes of your profile) any time by updating your profile. Click the “Tools” button on the left menu, then click “Update Profile”. There will be several screens of information that … Continue reading
How can I stop my recurring rebill?
If you are a member on a recurring billing plan goto MY ACCOUNT. Then you will see an option to stop your recurring rebill from that page. Continue reading
I am getting logged out of the site when I click on certain links. What can I do?
This can be due to a firewall setting on your computer and mainly happens on our group page. Please send a message to our TechSupport profile and let them know which firewall software you are using and they will give you the settings to try.